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Frequently Asked Questions

We know you have questions. Here are answers to what we hear most often from business owners exploring better payment solutions.

How fast is the onboarding process?

Most clients are fully operational within 5-7 business days from contract signing. We coordinate installation around your schedule to minimize disruption, and our team provides comprehensive staff training before go-live. Rush implementations are available for urgent situations.

Do you integrate with existing POS systems?

Yes. NxTGen works seamlessly with leading hospitality POS platforms including Toast, Square, Clover, and many others. We also offer our SkyTab solution—a complete POS system with built-in online ordering, delivery integration, and advanced reporting.

What types of hospitality businesses qualify?

We serve restaurants, bars, cafes, food trucks, hotels, resorts, spas, wellness centers, country clubs, and entertainment venues. Whether you're a single location or multi-unit operator, we have solutions that scale with your business.

What security standards do you follow?

NxTGen maintains PCI DSS Level 1 compliance, the highest security standard in payments. We use point-to-point encryption (P2PE), EMV chip technology, and advanced tokenization to protect every transaction. Your customer data is never stored in vulnerable plain text.

What's the cost structure?

Pricing varies based on transaction volume, business type, and feature requirements. We offer transparent interchange-plus pricing with no hidden fees, monthly minimums, or surprise charges. Most clients see lower effective rates compared to their previous processor.

Is there a long-term contract requirement?

We offer flexible contract terms because we'd rather earn your business through excellent service than lock you in. Many clients choose month-to-month agreements after an initial onboarding period. No early termination penalties or equipment buyout clauses.

Ready for Secure, Stress-Free Payment Processing?

Join hundreds of clients who've discovered the NxTGen difference. Modern technology, transparent pricing, and support that actually cares about your success. Let's have a conversation about transforming your payment operations.

Quick, confidential, and pressure free. Let's discuss how we can help your business thrive.

NxTGen Payments is Professional payment processing for your industry.

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